Job Description

Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Support Specialist Tier 1 (UK) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1‑2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Work Arrangement: Hybrid

Schedule: Mid Shift, Night Shift

Responsibilities

• Provide software support to US‑based customers.
• Maintain strong knowledge of our products and system functionality.
• Identify user‑related versus system‑related issues accurately.
• Provide timely case updates to customers.
• Meet and maintain Service Level Agreements consistently. ...