The Support & Team Lead serves as the primary service coordinator for a designated Digital Certification & Inspection Services support team. This role acts as the local counterpart to the tower’s service management, ensuring that service directives, operational priorities, and performance expectations are executed effectively across tower operations. The coordinator orchestrates day‑to‑day tower activities across L3 Support & Development levels, driving service stability, resolving operational issues, and maintaining alignment with business needs.
Key Responsibilities
Daily to Weekly Responsibilities