Group T&O – Credit Administration and Control provides back‑office credit processing and credit administration support to the credit and business units of the Bank.

• Reports to the Division Head of Credit Administration and Control.
• Assists in overseeing the smooth operation of the department, focusing on operations risk assurance & control, credit compliance, security documentation, and credit cum collateral processing.
• Ensures smooth delivery of projects affecting the department.
• Monitors risk controls and ensures compliance with the Bank's credit policies and statutory provisions.
• Leads and participates in the talent development of the team.
• Champions the operation service model, operations risk assurance & control, and project initiatives.
• Seeks continuous improvements for existing and future services and processes to achieve operational excellence.