Switchboard Operator P/T Nights | University Hospitals Bristol and Weston NHS Foundation Trust

Employer: University Hospitals Bristol and Weston NHS Foundation Trust

Location: Bristol, BS2 8HW

Contract Type: Permanent

Pay: 

Hours: 

Disability Confident: Yes

Closing Date: 28/06/2026

Overview

Operating the telecommunication switchboard for all Trust hospitals, providing an efficient information service 24/7 to staff and customers.

Responsibilities

• Answer and distribute calls from the public, GP’s, internal callers, other hospitals and agencies.
• Route calls to extensions, exchange lines, mobile staff via bleeps, mobile phones and radio pagers.
• Use initiative and sensitivity when dealing with unpredictable situations such as anxious patients, patients with mental health problems, language or disability barriers, media and complaints.
• Provide an appropriate...