Details:

Seeking an experienced ServiceNow Performance Analytics Developer / Reporting Engineer to support enterprise reporting, dashboard development, KPI tracking, and operational analytics initiatives within a high-visibility ServiceNow environment. This role will work closely with stakeholders, Product Owners, operational teams, and leadership to translate business requirements into meaningful dashboards, reporting solutions, and actionable insights that improve operational visibility and decision-making.

The ideal candidate is highly analytical, technically strong, customer-focused, and capable of operating independently while providing a high level of stakeholder engagement and white glove support. This role requires strong ServiceNow Performance Analytics experience combined with advanced SQL and data analysis capabilities. The role is expected to be on call and support occasional holidays and weekends based on deployment schedules.