Description
We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations.


Responsibilities:

• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.

• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.

• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system healt...