Job Description
Details:
Candidate will be part of the IT GFS Service Operations Excellence Team in the IT Hub Manila. The team delivers system operations services, incident and problem management, and fulfillment of service requests, among others. The candidate will be responsible for supporting several systems/applications and performing the standard operational tasks to keep the system in compliance with client's standards
What will you do?
Compliance and documentationCoordinating and scheduling backup/recoveryPerforming disaster recovery and testingService level agreement monitoringAccess and Identity monitoringCoordinating (but not performing) server and database patchesAudit trail monitoringSmall enhancements/configuration changes to softwareCoordinating software managementInterfacing/coordinate with multiple areas of the business and IT (functional areas and infrastructu...