Summary

Reports to the VP Patient Access. Responsibilities include providing training and support to team members and physicians on BMG computer applications/systems. This includes project planning, analysis, implementation, troubleshooting, conducting quality assurance and maintaining computer system security. Performs general consulting and serves as a liaison with BMG departments/physician offices as required. Provides educational classes to team members on commercial (contracted & non-contracted) insurance updates and Medicare and Medicaid billing changes. Assists in performing computer system upgrades and conversions and providing feedback to the Director of Finance to improve the revenue cycle.

MISSION, VALUES and SERVICE GOALS