Pinnacle Technical Resources | North Carolina, United States | Posted June 11, 2026
Job Description
THIS JOB DESCRIPTION WAS CREATED BY AI, REVIEW BEFORE POSTING Position: Systems Operations Engineer 3 - Contingent Location: Charlotte, North Carolina Duration: Contract Job Overview: We are seeking a skilled Systems Operations Engineer to join our technology operations team. The ideal candidate will have hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence. This role requires exceptional problem-solving abilities, technical expertise, and strong documentation skills to support high-availability, business-critical applications. Responsibilities: Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions. Monitor application and infrastructure performance using tools such as Grafana, AppDynamics, Splunk, and ITRS, and proactively resolve issues. Develop, maintain, and enhance automation scripts and...