Job Overview

Veriforce is looking for a Systems Support Analyst to support the administration and configuration of core business systems across the organisation.

Department: Technology
Employment Type: Permanent
Location: Cardiff, UK
Reporting To: Systems Support Lead

Responsibilities

• Diagnose and resolve business requirements through effective configuration of company IT systems.
• Provide expert advice, guidance, and mentorship to system users, promoting best practices.
• Collaborate with commercial, operations & product teams to deliver industry‑leading system capabilities.
• Partner with third‑party vendors through consultancy engagements and project‑based initiatives to drive system improvements.
• Take full ownership of system configuration, customisation, and implementation activities in line with the group SDLC.
• Perform business process analysis, design, a...