Responsibilities:

• Provide 2nd level and up support for NOC and product team
• Provide Level 2 or 3 product and solution support
• Deployment of servers, workstations and network equipment (e.g. Microsoft Windows, Linux/UNIX Systems, Virtualization, Security and Application Management Solutions) network, endpoint and server solutions (eg, Network, Systems and Security Monitoring Systems, NGFW, IPS, IDS, SIEM, Routers, Network/Security Analysis Tools etc)
• Be Subject Matter Expert in assigned product categories
• Project manage deployment of IT solutions
• Presales Support for IT solutions
• Documentation

Requirements: Minimum a Diploma holder in IT

• Minimum a Diploma holder in IT
• Possesses at least 3 years related NOC, network/server/endpoint support experience
• Experience in IT infrastructure management tools
• An up-to-date knowledg...