Manulife in the Philippines is seeking a Team Lead to oversee daily operational workflows and ensure service level agreements are met. This role entails mentoring Associate Support Analysts, addressing issues escalated by supervisors, and managing daily operations. Ideal candidates should possess a Bachelor’s degree in IT or a related field, 3–5 years of leadership experience, and strong communication skills. The position offers a hybrid working model, supportive environment, and opportunities for professional growth.
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