Job Purpose:

The primary purpose of this front-line position is to build and lead a Rebate team, assisting the Rebate Manager in the processes determined and by assigning right task; ensure team is fully motivated by providing timely guidance; assist Rebate Manager in retention, attrition, and replacement without disruption to the service levels.

Responsibilities:

• Lead a team (3-5 Members) to ensure workload is adequacy covered on a daily basis.

• Monitoring and reporting the anomalies of operations to the Rebate Manager by scrutinizing the operational reports and GL’s and assist to regulate the service level agreements.

• Guide a team by assigning the right task to right skills, develop staff and ensure the team is fully motivated, provide coaching and guidance to ensure peak performance

• Support Rebate Manager (As and when assigned on the critical escalations which requires detailed analysis and or c...