Job Title: Team Lead - Patient Care Specialist

Location: Sector - 14, Gurugram

Experience: 4-6 Years (Minimum 2 years as a Team Leader)

Working Days: 6

Shift & Week-off: Rotational

Qualifications: Any Graduate

Position Overview:

We’re looking for a Team Lead - Patient Care Specialist at HexaHealth, you will oversee and mentor a team of patient care and sales specialists, ensuring seamless patient engagement and guidance throughout their healthcare journey. You will drive performance, provide coaching, optimize processes, and motivate the team to achieve both patient satisfaction and sales targets.

Key Responsibilities:

● Team Management & Mentoring: Guide, coach, and motivate a team of patient care and sales specialists to achieve individual and team goals.

● Performance Monitoring: Track team performance metrics, identify gap...