Job Description

The Operations Lead is responsible for managing day‑to‑day operational performance across the Title and Settlement function, ensuring high‑quality service delivery, process efficiency, regulatory adherence, and customer satisfaction. This role provides leadership to operational teams supporting, settlement/closing, post‑closing, recording and related workflow functions.
The Operations Lead partners closely with Compliance, Underwriting, Technology, and Business Leadership to drive operational excellence, standardization, and continuous improvement.

Key Responsibilities

Operational Management & Delivery