Join a superannuation leader backed by global scale, local expertise and a commitment to innovation.

MUFG Pension & Market Services is Australia’s leading superannuation administrator — partnering with some of the largest and most recognisable funds in the country. Here, you’ll shape industry‑defining work, influence client outcomes, and build your career within a business that combines a proud history with the energy of a fast‑growing global organisation.

About the role

This is a people-first leadership role where you will lead, coach and uplift the performance of a team of Customer Service Officers in a fast-paced contact centre environment. With a strong focus on team engagement, capability development and performance improvement, you’ll play a key role in delivering service excellence, meeting SLAs, and ensuring high-quality outcomes for members and clients. You’ll work closely with leadership peers and ...