Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, 4 Ellis Street
To oversee the management Call Centre based claims area nationally, and to ensure that the set key deliverables such as cost containment and customer service levels are met. To ensure the efficient management of outstanding claims and driving the reduction there of. To ensure that the Claims Fulfilment team remains dynamic and continues to share a common goal of exceeding customer expectations by keeping them informed and timeously settling claims, whilst applying risk management principles.
Qualifications
Type of Qualification: First Degree
Field of Study: Certificate in Short Term Insurance or an equivalent FAIS accredited NQF Level 5 qualification
Experience Required