Please be mindful before applying - This role will require applicants to work US shifts (Shifts between 3pm-12am)

Final note: The confirmed start date for this campaign is: 29th July - Please only submit application if you can accommodate this date.

Team Leader

We are looking for a Team Leader with the right talent and skills to lead our teams.

The purpose of the role is to drive superior customer service performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality and operational efficiency.

Job Description

• Managing Performance and achievement of team KPIs
• Leave/ Absence management ensuring required resourcing is available as per SLA.
• Disciplinary & HR related matters are attended to as they arise in line with company policy and protocols.
• Maintains team Motivation.
• Rewards & Incentives are planned and implemented on an o...