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🥝 Team Leader(International Customer Care ,BPO)

KVC Consultants Ltd | haryana, India | Posted June 26, 2026

Job Description

Greetings We are looking for a Team Lead for an International Customer Support Process in Gurgaon


Roles and Responsibilities


Managing Team Performance

  • Setting team targets board that in line with annual target requirements
  • Tracking performance through effective use of all performance reports
  • Recruitment & Selection

    Core Team Development

  • Coach and develop employees through regular one on one meetings, and through the use of individual Development Action plans (including outsourced renewalist, if applicable)
  • Client Relation Management

  • Maintain ongoing relationships with the Key personnel of the project

  • Desired Candidate Profile

  • Good interpersonal skills with ability to communicate with all levels of employees
  • Min 1 year International Team Lead Experience
  • Good team working skills a...
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