The Technical Account Manager serves as a trusted technical advisor, building and managing critical partnerships with Rapid7's most significant enterprise and federal accounts. This leader guides customers through complex deployments, drives deep product adoption, and acts as a strategic technical partner to maximize long-term security outcomes.
The Technical Account Management team is committed to delivering a premier, white-glove experience. Through dedicated partnerships with highly skilled cybersecurity professionals, we build personalized, high-value experiences that customers trust, value, and recommend.
As a Technical Account Manager, your primary responsibility will be to ensure customer success through strategic technical partnership. Specifically, your focus will be to: