Job Title Technical Consultant
Job Scope The Technical Consultant is accountable for providing advice and consultancy on services related to servers, storage, backup, and virtualization, including installation & configuration. She/he designs, configures, tests, and implements projects.
Main Duties and Responsibilities - Implement and configure solutions across servers, storage, backup, and virtualization environments.
- Conduct User Acceptance Testing (UAT) and ensure successful project delivery.
- Provide post‑implementation support and stabilization, ensuring customer satisfaction.
- Troubleshoot and resolve technical issues, incidents, and performance challenges.
- Ensure adherence to delivery standards, methodologies, and best practices.
- Contribute to system upgrades, optimizations, and continuous improvements.
- Prepare and maintain technical documentation, runbooks, and knowledge base...