Technical Consultant

Reference: JHB -KK-1
Our client, a top-tier software partner implementing and supporting Service Management, Operation Management, Risk Management, and Contract Management solutions in South Africa and globally, is looking for a Technical Consultant to join their team.

Duties & Responsibilities

Duties include:

• Co-deliver design thinking workshops with customers and account teams
• Communicate concepts effectively to technical and non-technical audiences
• Transform future state designs into prototypes, refining through customer validation
• Develop prototypes with a focus on reusability
• Synthesize and publish engagement solution stories and artifacts
• Hands-on experience in responsive web development
• Continually self-educate on ITSM and CLM capabilities
• Scope, document, and design solutions based on customer needs
• Provide high-level...