Role Overview

Excis is a leading global IT support company seeking a skilled Technical Coordinator to oversee and support global IT field service operations.

What You Will Do

• Assist with dispatch, support engineers, guide customers, and manage technical tasks and service delivery.

Why It Might Be a Fit

5+ years of experience in technical coordination, IT support, or service desk management, strong understanding of IT infrastructure, and excellent communication and organizational skills.

Requirements

• 5+ years of experience in technical coordination, IT support, or service desk management
• Strong understanding of IT infrastructure including servers, networks, and operating systems
• Hands-on experience with remote troubleshooting tools, ticketing systems, and ITIL practices
• Excellent communication, organizational, and multitasking skills
• Proficiency in technical writing, docum...