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🥝 Technical Engineer I – ServiceNow Platform

General Mills | Hyderabad, India | Posted June 04, 2026

Technical Engineer I – ServiceNow Platform

Job Description

Technical Engineer I – ServiceNow Platform (ITSM)

Function: Digital & Technology
Location: Mumbai – Powai
Work Mode: Hybrid
Reporting To: D&T Manager – ServiceNow Platform

About the Role

General Mills is looking for a skilled ServiceNow Developer – ITSM to join the ServiceNow Platform team. The role involves development, customization, integration, and support of enterprise ServiceNow solutions while collaborating with global stakeholders and platform teams.

Key Responsibilities

  • Develop and customize ServiceNow ITSM modules including Incident, Problem, Change, Request, and Service Catalog.
  • Build workflows using Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes.
  • Develop integrations using REST/SOAP APIs, MID Server, Import Sets, and Transform Maps.
  • Work on Service Portal / Employee Center, Catalog Items, Virtual ...

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