Duties & Responsibilities

Customer

• Establishing the technical needs of the customer and suggesting appropriate products.
• Explaining complex technical information to customers in a way that is easily understandable.
• Following up with customers and resolving any issues that may arise.
• Keeping customers informed about new technological products.
• Compiling proposals and reports related to technical products.
• Updating records of customer communications and contact information.
• Traveling to the customer's location to talk about our product range.
• Demonstrating the technical features and benefits of our products.
• Advising customers on technology upgrades and related products.

Team Planning

• Joint responsibility with management for development, implementation, and management at the account level of the Company's category management framewo...