Why this role?

Technical Field Support Manager provides technical support during the installation and commissioning of KONE products. They resolve technical issues identified by manufacturing and installation teams, working to ensure products are installed in compliance with KONE’s safety, process and quality requirements, on time, and without problems. They also provide training and participate in cross‑FL reference groups.

What will you be doing?

Remote and site support services for Front Lines and Supply Operations

• Provide remote or on‑site technical support for installation issues
• Provide support for digital, PFI, software and BIM related issues

Ride Comfort

• Provide technical support to ensure customer specification requirements are met

Product Development

• Audit product development matrix points
• Pilot and implement new products and solutions

Method a...