Overview

As a CGI Technical Graduate you’ll be trusted with responsibility from the start, helping clients improve how technology services are designed, delivered and experienced across Service Management, SIAM, user experience, AI‑enabled service improvement and enterprise tooling such as ServiceNow and Freshworks.

Responsibilities

• Support service transformation and improvement initiatives across a range of client projects.
• Collaborate with technical teams, stakeholders and service specialists to improve processes, enhance user experiences and contribute to the delivery of effective and efficient services.
• Gain exposure to Service Management, SIAM, ITILv4, continual service improvement, and enterprise service management tooling while building confidence in stakeholder engagement and consulting delivery.
• Support service management and transformation projects.
• Collaborate with clients, stakeholders and delivery team...