We are looking for an experienced Technical Lead – Network to lead network operations, design, and service management for enterprise environments. This is a customer-facing leadership role combining deep technical expertise with team guidance and service delivery excellence.

• Network Routing & Switching
• AWS Networking (VPC, Transit Gateway, Direct Connect)
• Proxy Technologies: Broadcom Proxy & Squid
• Manage network service delivery for customer contracts
• Act as primary interface between customer and offshore teams
• Handle and resolve technical escalations
• Lead and participate in Major Incident Management (MIM) calls
• Drive and guide 24/7 operations teams (L1/L2/L3)
• Provide technical leadership, documentation, and training
• Coordinate with OEMs for advanced technical support
• Ensure service management aligned with ITIL proces...