We are looking for a proactive and customer‑oriented Technical Pre‑sales Engineer to support business growth in the security solutions field. This role bridges product, sales, and customers, focusing on solution design, technical enablement, and market feedback to drive project success and customer satisfaction.

Key Responsibilities

1. Product & Solution Training

• Deliver product and solution training to customers, channel partners, installers, and sales teams
• Conduct certification training (e.g., DHSA, DHSP, SMB) and support customer enablement
• Demonstrate product features, selling points, and use cases

Collect customer feedback and align with product managers for continuous improvement.

• Provide technical support for sales activities, including customer visits and demo presentations
• Design and propose tailored security solutions based on customer requirements
• Support te...