Technical Product Manager — Audit, Traceability & Observability
Location: Pune, India - Hybrid | Full-Time
About the role
Join the Action Builder team at Zendesk as a Technical Product Manager focused on Audit, Traceability, and Observability. You’ll define and deliver foundational capabilities that ensure every Action executed by our engine is visible, traceable, and auditable empowering reliability, compliance, and faster incident response across the platform. This is an early-career PM role with high impact and strong cross-functional ownership.
What you’ll do
Own the product roadmap and delivery for audit logging, traceability, and observability features for the Action Builder engine.
Define clear product requirements, success metrics, and release plans based on cus...