Job Title: Technical Project Manager
Location: Coppell, Texas (On-Site)
Job Summary: We are seeking a skilled professional to lead the design and implementation of a Center of Excellence for Managed Service Provider excellence within a global technology environment. Our team values proactive leadership and the development of practical solutions to improve service integration and vendor management across the organization.
Responsibilities:
Define the purpose, scope, operating model, and governance structure for a new Center of Excellence focused on managed service provider standards and performance.
Establish standard council cadence, decision-making processes, and develop core SIAM standards, playbooks, and operating procedures for retained teams and vendors.
Design and deliver training programs, onboarding materials, and build a reusable library of templates and reference materials for ongoing team ena...