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🥝 Technical Service Manager at Abbott

Confidential | Kenya, Kenya | Posted June 02, 2026

Job Description

Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.


Technical Service Manager

Job Purpose: 


Responsibility starts with second line technical incidents and problem management for ARDx instrument platforms notably the Pima Analyser and Consumables. Responsible for maintenance of technical database and the provision of information regarding the managing of technical issues and Incidents. Responsible for escalating technical enquiries, product complaints to third line technical support (manufacturer).


Duties and Responsibilities:

  • Maintain and develop Alere Healthcare’s (South Africa) technical services culture, values and reputation with all clients...
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