Position Summary: Lead technical support for customers in wide web flexographic and gravure printing. Specialize in water-based and solvent-based inks and coatings. Oversee technical activities, manage relationships, and ensure product success. Drive excellence, growth, and satisfaction through expert service and team collaboration.

Key Responsibilities:

• Manage technical support for wide web flexo and gravure customers using water and solvent-based products.


• Oversee on-site troubleshooting, ink optimization, and product performance evaluations.


• Coordinate press trials, product introductions, and technical audits at customer sites.


• Collaborate with R&D, sales, manufacturing, and regulatory teams for tailored solutions.


• Develop technical service strategies to support retention, growth, and innovation.


• Build relation...