Lead and enhance technology services at Guelph General Hospital as a Technical Services Manager. You will ensure high-quality operational support while collaborating with clinical and technical teams.
In this leadership role, you will provide strategic oversight for reliable technical services such as infrastructure and end-user computing. Your focus is on incident management, operational excellence, and technology lifecycle, while also advancing cybersecurity measures. This position plays a vital role in shaping the hospital's tech environment and improving patient care.
Key Responsibilities:
• Lead reliable and secure technical services delivery
• Manage incident and request handling aligned with ITIL
• Oversee technology lifecycle management activities
• Advance cybersecurity maturity and disaster recovery plans
• Coach and develop technical staff for optimal performance
Requirements:
• 5–7 years in IT operations with leadership experience
• Understandi...