Job Description
We are looking for a senior technical leader who can take full ownership of service delivery, client relationships, and financial performance, while driving consistent, high-quality outcomes, compliance, and continuous improvement across the account.
Key Responsibilities
Lead the end-to-end delivery of technical and engineering services across the account Act as the primary escalation point for all technical service issues Ensure consistent, high-quality service delivery aligned to contractual requirements Build strong client relationships and act as the main technical contact Drive client satisfaction, service performance, and continuous improvement Own financial performance including budgets, cost control, and revenue targets Lead, develop, and manage technical teams and future leadership pipeline Ensure compliance with health & safety, legal, and regulatory st...