Description and Requirements

We are looking for a Technical Solution Architect – ServiceNow GenAI to define and drive the architecture for AI-powered solutions on the ServiceNow platform.

This role is responsible for establishing the AI vision, architecture standards, and scalable design patterns, ensuring that all AI use cases are aligned with enterprise goals, secure, and production-ready.

You will work closely with Offering leadership, Solution Leads, and business stakeholders to translate AI strategy into a structured, scalable execution model.

Key Responsibilities

AI Architecture & Strategy Ownership