Technical Support Analyst – (Office-Based)

Salary: Lucrative, depending on experience and qualifications

About the Client 
Our client is a leading UK-based telecoms and IT provider delivering advanced connectivity, VoIP, and cloud solutions to businesses. Their growing Cape Town office supports a UK customer base and offers a dynamic, fast-paced environment for technical professionals.

Role Overview
Seeking a skilled Technical Support Analyst to provide remote support to UK clients, full-time UK working hours in office, specialising in:

• VoIP / IPPBX systems


• Internet & broadband connectivity


• Wi-Fi and network troubleshooting

Key Responsibilities

• Deliver technical support via calls, email, and chat


• Troubleshoot:




• VoIP sy...