Primary Skills:  JavaScript (Expert), Networking (Intermediate), Web Services (Advanced), System Integration (Proficient), Email Troubleshooting (Expert)

Contract Type:  W2

Duration:  12 Months with possible extension

Location: Santa Clara, CA (#LI-Hybrid)

Pay Range: $40.00 - $ 45.00 per hour

#LP



Job Summary:

Join our dynamic technical support team to empower users across the globe by resolving their complex system issues. You will act as a customer advocate, dive deep into the  platform to troubleshoot unexpected behaviors, and collaborate with platform and software engineers for bug resolution. This role demands hands-on problem-solving across various technical domains, including LDAP/Active Directory, SSO, email systems, web services, data integration technologies, and network troubleshooting.



Key Responsibilities:

• Serve as a primary customer support ...