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🥝 Technical Support Engineer

Hire Resolve | Johannesburg, South Africa | Posted June 01, 2026

Technical Support Engineer

Job Description

Overview

Job Title: Technical Support Engineer

Location: Johannesburg

Job Summary:

The Technical Support Engineer will provide technical assistance to mainly support the customers with troubleshooting and resolving complex electrical and electronic system issues within the Battery Energy Storage Systems (BESS) field. The ideal candidate will have a strong background in electric and electronic engineering and possess excellent problem-solving and have experience in a technical field.

Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and on-site visits.
  • Troubleshoot and resolve complex hardware and software issues, ensuring customer satisfaction.
  • Collaborate with internal teams to diagnose and resolve product or service-related problems.
  • Conduct detailed analysis and root cause investigations to identify underlying technical issues.
    • ...

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