What is your mission Ensure that servers are running at an optimal level in a 24/7 operating environment. Provide weekly and monthly reports of system uptime, server capacity, security compliance, and SLA metrics. Document processes for System and IT related procedures to ensure standard builds are maintained, ensuring to document configuration settings of servers, processes, and policies. Perform system audit of vulnerabilities. Oversee the security compliance level of mission-critical servers are properly patched in accordance to the defined patch management policy. Performs and monitors (daily, weekly, monthly) server back up and its recovery process. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for Candidate must possess at least a Dipl...