As a Technical Support Engineer in End User Services, you will play a key role in the team. Your technical skills and knowledge will be crucial in providing support to fellow engineers and employees. You will also contribute to the team by adhering to and promoting good working practices and company policies and procedures. Your commitment will be vital in ensuring that the helpdesk maintains adequate telephone coverage at all times, providing prompt and efficient assistance to employees. Furthermore, you will work with the team to address and resolve issues, using your problem-solving skills and knowledge.
Principal Responsibilities
Provide high-quality technical support to end-users in a courteous and professional manner.
Define and drive opportunities to improve our services using AI technologies.
Keep up to date with developments in the AI space.
Assist in the daily operations o...