Job Description
Job Description Required Information Details 1 Role Technical Support Engineer – dRTC 2 Required Technical Skill Set Google Workspace dRTC, ChromeOS, RTC Troubleshooting, Networking, MDM 3 Desired Experience Range 3- 7Yrs 4 Location of Requirement Chennai/Gandhinagar 5 Work Timings Rotational shifts / 24×7 support model 6 Mode of Interview- Virtual Mode 7 Date of the Interview- (Friday) Desired Competencies (Technical/Behavioral Competency) Must-Have (Ideally should not be more than 3-5) · Hands-on experience in supporting ChromeOS, Chrome Browser, Android Management · Strong understanding of RTC technologies (Meet, Chat, Voice) · Networking fundamentals – TCP/IP, DNS, DHCP, Wi-Fi · Excellent communication skills and customer-focused mindset · Ability to troubleshoot device vs network issues Good-to-Have · Experience with Google Admin Console and Workspace licensing · Active Directory and MDM fundamentals · Understanding of ITIL v4 and security concepts · Google Workspace or ChromeOS ...