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🥝 Technical Support Management Specialist
MacMore | Mobile, United States | Posted June 07, 2026
Job Description
Position Overview:
- MacMore is seeking a Technical Support Management (TSM) Specialist to support the United States Coast Guard (USCG) for a pending contract award.
Location:
- Mobile, AL (on-site) Key Responsibilities: Administer and maintain the Technical Support Management (TSM) system and Electronic Trial Card (ETC) tool to support deficiency tracking and resolution across the Offshore Patrol Cutter (OPC) program.
- Track, manage, and update deficiency records throughout the full lifecycle—from creation through closure—ensuring accuracy, completeness, and timely status updates.
- Develop and maintain ship-specific databases and ensure proper configuration and data integrity within the TSM and ETC systems.
- Support pre-trial, trial, and post-trial activities by assisting in the creation, screening, and management of trial cards and deficiency records.
- Generate and deliver deficiency ...