Convergint is looking for an enthusiastic, results-driven, and customer service-oriented technical support (presales) to join our Southeast Asia team. The position is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction. Responsibilities Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects. Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc. Ensure all the system configuration and quotes are accurate for SEA region. Provide technical training for SEA sales team and technical team. Provide after sales technical support (project/CS) if any PM/engineer needs help. Provide T&C support for SEA projects. Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region. Prepare customer training materials and deliver professional...