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Our robust, real-time monitoring platform is used by clients in biotech, pharma, IVF/ART, bio-/ cryo-banking and R&D to protect their fragile scientific work, equipment and facilities.Our solution has been proven, and extensively used in Europe, Asia and the Middle East.As part of our SafetyNet team, you assist in managing every aspect of our hardware and software solution 24/7 for optimal performance.Our customers rely on us to actively monitor a variety of laboratory equipment and environments for any deviations from preset parameters and to provide live support to avert critical failures**Responsibilities**:- Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations- Perform predictive analytics on laboratory equipment and provide notifications- Monitor our real-time monitoring platform's software for our customers' specific needs- Analyze and interpret data o...