A well-established professional services organization is seeking a Technical Support Specialist to provide hands-on IT support within a fast-paced office environment. This role will serve as the primary onsite technical resource supporting end users, hardware, software, systems access, and conference room technology.

This is an excellent opportunity for a customer-focused IT professional who enjoys solving technical issues, supporting end users directly, and working across a broad range of technologies in a collaborative environment.

Key Responsibilities:

• Provide desktop and end-user technical support for hardware, software, mobile devices, printers, and AV equipment

• Troubleshoot and resolve technical issues both remotely and onsite

• Support user account management, password resets, and access requests

• Assist with software installations, updates, and equipment deployments

• Configure and maintain laptops, des...