Key Responsibilities
Technical Support & Operations
Perform first-level technical troubleshooting before escalating issues to engineering teamsProvide weekend escalation coverage, including issue triage and coordination with on-call technical teamsSupport operational changes within data pipelines and workflow systemsExecute scripts and automated processes for operational and developer support queuesRun data acquisition and processing tasks through APIs and backend systems Pipeline Maintenance & System Reliability
Monitor and maintain high-volume data pipelinesIdentify system failures, bottlenecks, and workflow inefficienciesCollaborate with engineering teams to recommend technical improvements and process optimizationsManage ETL workflows, including data extraction, transformation, and transfer processesMaintain backend ope...