We’re #Hiring – Support Engineer

NERVE Solutions is looking for a Fresher Support Engineer to join our growing fintech team in Mumbai.

Experience: 0-1 years

Location: Mumbai (Looking for local candidates only)

Shift Timing: 8:00 PM – 5:00 AM

Key Responsibilities:

- Provide technical support for the RMS platform

- Troubleshoot and resolve product-related issues

- Collaborate with Engineering & QA teams

- Track and document support tickets

- Assist users with training and guidance

- Ensure timely and effective issue resolution

Required Skills:

- Bachelor’s degree in CS/IT or related field

- Experience in software/product support

- Knowledge of SQL and troubleshooting

- Familiarity with JIRA, Postman, Selenium, etc.

- Strong communication and problem-solving skills