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🥝 Technical Writer at Value8 Group
Confidential | Kenya, Kenya | Posted May 23, 2026
Job Description
Job Description
Develop comprehensive product documentation that meets organizational standardsGain deep understanding of products and services, and translate complex information into simple, polished, engaging contentWrite user-friendly content that meets the needs of target audience, turning insights into language for user successDevelop and maintain detailed database of reference materials, including research, usability tests, and design specificationsEvaluate current user content and develop innovative methods for improvementDevelop content in alternative media forms for maximum usability, with consistent tone across all documentationAssesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understandingGathers feedback from customers, designers, and developer...