Hendrick BMW


Location: 6950 E. Independence Bld., Charlotte, North Carolina 28227


Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.


Supervisory Responsibilities: This job has no direct supervisory responsibilities.


Essential Duties and Responsibilities include the following:

+ Examines customer vehicles.

+ Identifies necessary vehicle repairs and maintenance.

+ Estimates cost of repairs.

+ Performs vehicle repairs and maintenance.

+ Documents services performed.

+ Performs services efficiently and according to dealership guidelines.

+ Follows dealership and manufacturer service guidelines.

+ Requests necessary parts.

+ Effectively utilizes available technologies to enhance customer experience.

+ Maintains CSI at or above Company standards

+ Maintains an or...